Work From Home - Customer Service

  • Job Reference: 414779848-2
  • Date Posted: 4 November 2021
  • Recruiter: Interaction Recruitment
  • Location: Leeds
  • Salary: £8.91 Per Hour
  • Sector: NVQ Assessor - Lecturer, Receptionist - Front of House
  • Job Type: Permanent

Job Description

START DATE: 15/11/2021 & 18/11/2021

Home Worker - Customer Service Advisor

Shifts between 8am - 8pm, 40 hours per week

Must be available Monday - Sunday

Interaction Recruitment is the UK's fastest growing independent recruiter with offices Nationwide. We are currently working in partnership with one of our most prestigious clients who are looking to recruit professional, enthusiastic and driven individuals to join their vibrant and growing teams in a home-working capacity.

If you are looking for a role within customer service then this is a fantastic opportunity to work for a market leader in the travel industry. There are lots of opportunities to progress and enhance your skills and career with excellent training and development opportunities

More about the Role

To become a team member here, you must possess the passion and drive to achieve and enjoy helping people. These roles are inbound and there is absolutely NO SALES - NOT EVEN UP-SELLING!! If you have a background in retail, hairdressing, care work and call centres then you have the robust customer experience that we are looking for.

Role Details:

Paid Monthly, starting at £8.91 per hour

Full Time: 40 hours over 5 of the 7 days (Must be available Monday - Sunday)

Shifts between 8am-8:15pm

Location: Home-Working

Training will be done remotely

So, what will you be doing?

You will be answering inbound calls from customers of a well-known travel organisation; re-issuing travel cards, processing refunds, managing disputes and processing new applications. You will be talking with customers of all ages so adaptability in your communication is key to ensuring the customer is dealt with in a timely and professional manner.

Skills & Experience

Must be PC literate; Word, Excel (accuracy and speed are tested)

Must be able to calculate basic mathematics (using a calculator!)

Customer Service experience essential; face to face and call centre

Confident communicator; verbal and written

Experience with working to tight deadlines and in a busy and bustling environment

Excellent listening and typing skills

Ability to multi-task

If you are looking for a role in customer service or even if you are looking for a more challenging role within customer service this is a fantastic opportunity to work for a market leader in their field. There are lots of opportunities to progress and enhance your career with nationally recognised training and development programmes; this could lead to a fixed term contract for the right candidates.

If you have the above skills and experience and can commit to the working hours we would like to hear from you.

If you are still interested in the position then please APPLY NOW